General Questions

Support Knowledge Base

Knowledge Base: General Questions

1. Why would I receive a Forbidden message accessing my website?

2. How do I activate Error-Logs?

3. Do I have access to Error-logs?

4. What do I do if I forget my password?

5. What is my WebControl System password?

6. How do I get more raw Access-Logs?

7. Do you provide tech support?

8. What should I name the default page in my directories?

9. How do I upload files using FTP?

10. How do I create my own 404 Not Found Error Page?

11. Where do I upload all the files pertaining to my web site?

12. How do I check Disk Usage?

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: 1. Why would I receive a Forbidden message accessing my website?; 2. How do I activate Error-Logs?; 3. Do I have access to Error-logs?; 4. What do I do if I forget my password?; 5. What is my WebControl System password?; 6. How do I get more raw Access-Logs?; 7. Do you provide tech support?; 8. What should I name the default page in my directories?; 9. How do I upload files using FTP?; 10. How do I create my own 404 Not Found Error Page?; 11. Where do I upload all the files pertaining to my web site?; 12. How do I check Disk Usage?