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  • Knowledge Base: Email Questions



    6. How do I use E-mail Redirects - Top

    Email Redirects are used to redirect email from one address to another. For example, you might have sales@yourdomain.com automatically redirected to your sales person’s personal email address, and support@yourdomain.com redirected to your support person’s personal email address, and so on. You may also have redirects set up to send email to more than one address. For example, you may have all email addressed to support@yourdomain.com redirected to all of the members of your support staff.

    You may have as many redirects as you like, and with PlusMail, setting them up is as simple as filling in the blanks. Once you've logged into your PlusMail Web Control, select the Email Redirects button from the panel menu.

    • Address: Enter the name or title portion of the address only. For example: sales or info
    • Forward To: Enter the FULL valid email address that you want the email forwarded to. For example: joe@elsewhere.com (Type carefully. If you make an error the email will be forwarded to an incorrect email address).
      Also Forward To: If applicable, enter the FULL valid email address of others you want this email to go to. For example: jack@overthere.com
    • Edit: To edit your existing redirects, simply change the information in the entry fields.
    • Add/Edit Redirects: You MUST click this button to Save your changes.

    Things to know:

    • If you remove the default email address, email will only be redirected to the specific aliases listed. For example, if an email is sent to help@yourdomain.com and you have not listed "help" as an alias, the email will not be redirected. You will then need to log into your domain POP account to retrieve it.
    • If you prefer to log directly into your domain POP account to retrieve email and do not wish to have any redirected, then simply remove the default email address.

    - Updated: May 7, 2000

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